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Where Leadership Meets Culture

Practical, future-ready leadership for growing service businesses and the coaches who guide them — so you keep your best people, win loyal customers, and build a team that delivers.

LTL Conversations · Season 1

The conversations your business needs before the next hire, lost customer, or growth push.

Each week: one candid conversation on the problems that actually stall growth — turnover, feast-or-famine revenue, new leaders without a playbook, customer loyalty, and scaling without chaos. Expert-led by certified coaches and specialists. No paywall on the podcast.

Maxwell-certified coaches · Cornell systems · Google innovation · doctoral-level strategy

Season 1 opens Wednesday, November 18.

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Meet the experts

Four consultants behind LTL Pulse — each with a lane that maps to the problems you're facing.

Dawn Kirk, Team Lead of LTL Pulse

Dawn Kirk

Team Lead · LTL Pulse

People, culture, leader development & client-flow systems — where retention slips, revenue stays feast-or-famine, and new leaders need more than good intentions.

Best for: Keeping people, building culture & client-flow systems

Jackie John, Leadership and DISC Coach at LTL Pulse

Jackie John

Leadership & DISC Coach · LTL Pulse

Customer experience, team communication & DISC — fixing friction where your people and customers actually interact.

Best for: Customer experience, communication & team alignment

Dr. Sylvan Lashley, Strategic Leadership Expert at LTL Pulse

Dr. Sylvan Lashley

Strategic Scaling Expert · LTL Pulse

Organizational structure, accountability & financial durability — when growth has outrun your systems and everything bottlenecks at you.

Best for: Scaling with structure & financial durability

Joshua Ogbonnia, Entrepreneurship and Innovation Expert at LTL Pulse

Joshua Ogbonnia

Growth & Innovation Expert · LTL Pulse

Venture growth, market repositioning & innovation strategy — when you've plateaued and need a new market play or digital offer, not a client-flow operating system.

Best for: Growth, modernizing & standing out

Built for coaches and trainers, too

Use our frameworks with your clients, join a community of practitioners, and — when you're ready — get featured to reach new clients.

Explore the coach path

Hear it from leaders

Real operators on what shifted when leadership, culture, and systems started working together.

Merlyn Clarke

MAC Leadership Solutions LLC

Chris Powell

formerly Powell Advisory Group

Premium leadership help, without the premium-coaching price. See plans →

Free guide

Stop the Turnover: 5 conversations that keep your best people

Five practical conversations to keep your best people — free when you share your email.